Contact Us
Have questions or need assistance? Our team is here to help you with any inquiries about our industrial machinery marketplace.
Our Location
Shashi Bhawan, Court Station Road, Jayprakash Nagar, Purnea, Bihar 854301
Phone Number
+91 02269718200
Email Address
support@martXmart.com
Working Hours
Monday - Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 4:00 PM
Send Us a Message
Our Location
martXmart Headquarters
Shashi Bhawan, Court Station Road, Jayprakash Nagar, Purnea, Bihar 854301
Our headquarters is conveniently located in Purnia, easily accessible by public transportation and with ample parking available for visitors.
Frequently Asked Questions
Find quick answers to common questions about contacting and working with martXmart.
What are your customer service hours?
Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM (IST). We are closed on Sundays and major holidays.
How quickly can I expect a response?
We strive to respond to all inquiries within 24 business hours. For urgent matters, we recommend calling our customer service line directly.
Do you offer on-site consultations?
Yes, for enterprise clients and large machinery purchases, we offer on-site consultations. Please contact our sales team to schedule an appointment.
How can I become a verified supplier?
To become a verified supplier on martXmart, please fill out the supplier application form on our "Sell with Us" page. Our team will review your application and guide you through the verification process.